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Service Manager |
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Job Title: Service Manager Location: Oregon Industry: Agriculture (AG) Compensation: $60K + Benefits, Transportation etc. Position Details & ResponsibilitiesA farm equipment dealership in the northeast is in need of a Service Supervisor to oversee 8 service technicians. Responsibilities include visiting with customers, reviewing work orders before final billing, service related paperwork etc. The employer will assist with moving expenses.
Please contact Ben Carapetyan at Herk & Associates to learn more about this position:
Phone: (971) 279 4622
Email: benc@herkandassociates.com
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Service Technicians - PrairieCoast Equipment (CANADA) |
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Service Technicians Company: PrairieCoast Equipment Location: Fairview and Manning, AB Canada Industry: Agriculture (AG) Position Details & ResponsibilitiesAre you are looking for a technician role with an industry leader where you can make an invaluable impact to the success of the dealership?
Summary
The Service Technician performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. This position will be given direction or guidance from the Service Manager
Job Duties
• Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
• Participates in Service EDUCATE Training programs required for the development of skills and knowledge
• Maintains current knowledge of John Deere and competitive products
• Maintains condition of vehicles, inventory, tools and equipment
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Completes all reports and forms required in conjunction with work assignments
• Accounts for all time on a time card and for all material used in performing assigned dutiesQualifications• 1+ years of experience performing service repairs
• Licensed Heavy Duty Technician
• Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
• Ability to use Service Advisor and basic computer functions
• Ability to operate vehicles and equipment used for diagnostic purposes
• Proficient oral and written communication skills
• Ability to lift at least 75 lbs. repeatedly
• Basic Service Technician certification preferred
• High School Diploma or equivalent experience required;
• Valid driver’s license is required
• Fork lift license preferred
Location: Fairview, AB
Send resume to: Send resume to: fjohnstone@pcequip.ca
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Parts Manager - PrairieCoast Equipment (CANADA) |
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Parts Manager: Company: PrairieCoast Equipment Location: Fairview, AB, Canada Industry: Agriculture (AG) Position Details & ResponsibilitiesAre you are looking for a supervisory role with an industry leader where you can make an invaluable impact to the success of your team? As a recently merged dynamic company we are looking for a strong, dedicated, and knowledgeable individual to lead our parts staff in our Fairview dealership.
Summary
Responsible for parts operations within the store location to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Execute parts department standard processes.
Job Duties
•Works with the Corporate Parts Manager to develop and follow an annual parts department budget to provide realistic, attainable and measurable parts sales and profit goals compatible with overall dealership financial and operational objectives
•Monitors parts sales on a monthly basis to ensure achievement of budgeted sales and profit goals
•Participates in the development and execution of the Corporate Parts Marketing Plan
•Assists with the development and training of parts personnel and may complete performance reviews of parts counter salespeople and parts staff
•Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
•Assists with counter sales to support customer needs
•Maintains all departmental tools, equipment, and vehicles in good working order
•May submit warranty claims and return claims within the required time frame to receive maximum credits allowed
•May perform recruiting, staffing and employee development activitiesQualificationsequirements
•5+ years experience in Parts Department operations
•Experience leading others
•Ability to use standard desktop load applications such as Microsoft Office and internet functions
•Ability to write and speak effectively to individuals and groups
•Ability to analyze and interpret internal reports
•Ability to work extended hours and weekends
•Excellent customer service skills
•High School Diploma or equivalent experience
Location: Fairview, AB
Send resume to: Send resume to: fjohnstone@pcequip.ca
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Heavy Equipment Technicians & Parts Personnel - Tri-Ag Implements LTD. (CANADA) |
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Heavy Equipment Technicians & Parts Personnel Company: Tri-Ag Implements LTD. Location: Wainwright, AB Canada Industry: Agriculture (AG) Position Details & ResponsibilitiesExpanding New Holland dealership in east central Alberta, Canada has immediate position available for Agriculture or Heavy duty technicians and parts personnel.
We offer top wages, benefit package, RR SP plan, tool allowance and moving expenses.
To Apply:
Fax resume to Tri-ag Implements LTD. (780) 842-4333 or email resume to service.triag@telus.net
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Parts Counter Salesperson - PrairieCoast Equipment (CANADA) |
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Parts Counter Salesperson Company: PrairieCoast Equipment Location: Fairview, AB Canada Industry: Agriculture (AG) Position Details & ResponsibilitiesAre you are looking for a role with an industry leader where you can make an invaluable impact to the success of your team? As a recently merged dynamic company we are looking for a strong, dedicated, and knowledgeable individual to join our parts staff in our dealership in Fairview, AB.
Summary:
This John Deere shop services agricultural, commercial, consumer as well as golf and turf equipment. We have a busy parts counter, and pride ourselves on providing our customers with a one-stop shopping full-service location. The Parts Counter Salesperson will sell, receive, and deliver parts and accessories. The Parts Counter Salesperson also performs in-store customer service, overall organizational promotion, and stocking duties.
Job Duties:
• Promotes and sells products and/or services to meet customer needs
• Supplies Service Technicians with parts as required
• Assists with preparing and maintaining merchandise displays
• Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations
• Assists in keeping parts department clean and orderly
• Follows up on shortages and expedites issues by reporting to the manager
• Assists in maintaining all departmental tools, equipment, and vehicles are in good working orderQualifications• Basic data entry/keyboarding skills
• Certified parts person preferred
• Basic parts and machinery knowledge
• Ability to use the John Deere Parts Catalog computer application
• Ability to work in a team environment
• High School diploma or equivalent experience
• Fork lift license preferred
Send resume to: fjohnstone@pcequip.ca
Fax number: 604-557-7094
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Service Coordinator - PrairieCoast Equipment |
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Service Coordinator Company: PrairieCoast Equipment Industry: Grande Prairie, AB Canada Industry: Agriculture (AG) Position Details & ResponsibilitiesAre you looking for an opportunity with an industry leader where you can make a significant contribution to your team? If you thrive on providing excellent customer service, then PrairieCoast Equipment wants you!
Summary
This John Deere dealership has a busy repair and maintenance facility, and we pride ourselves on providing our customers with a one-stop shopping full-service location. The Service Coordinator will assist the Service Manager in directing the workload of the Service Department for maximum efficiency and productivity while providing quality repair work. You will be responsible for equipment processing, billing and front-line customer interaction.
Job Duties:
• Assists with the assignment of jobs and work areas to Service Department employees according to their skills and knowledge
• Assists in the appraisal of repair orders coming into the Service Department. Opens work orders and maintains control until they are closed and invoiced
• May review repair orders for accuracy and completeness
• Advises Service Manager of all customer complaints
• Assists the Service Manager with coordinating and conducting regularly scheduled safety meetings
• Fill the Service Manager role in their absence
• Arrange for re-conditioning of used equipment and set-up of new equipment
• Approve the release of equipment for delivery to the customer
• Assist in providing performance feedback for service technicians and staff to the Service Manager
• Fields internal and external customer inquiries to the Service Department
• Maintains the service library with current information
• Updates customer profiles using equipment, hours, or other information from the work orders
• Prepares Service Technician efficiency reports
• May process warranty and/or product improvement claims including the computation of charges, submission and follow-upQualifications• Mechanical aptitude required and equipment experience preferred
• Proven ability to lead others
• Familiar with John Deere and competitive products
• Ability to write and speak effectively to individuals and groups
• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• High School Diploma or equivalent experience
• Strong customer service experience
• Warranty experience an asset
Location: Grande Prairie, AB
Send resume to: fjohnstone@pcequip.ca
Please quote reference number SFGPHA111811
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Parts Supervisor |
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Parts Supervisor Location: Contact us for details. Industry: Agriculture Position Details & ResponsibilitiesThis position will supervise the day-to-day operation of the parts department and two parts counter employees.
Our client is looking for an experienced parts person to guide the efforts of the parts team. Strong agriculture equipment parts background required.
Please contact Ben Carapetyan at Herk & Associates for additional details.
Phone: 971.279.4622
Email: benc@herkandassociates.com
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Service Manager/Shop Foreman (1 year contract in Kandahar, Afghanistan) |
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Service Manager/Shop Foreman Location: Kandahar, Afghanistan Industry: Construction Equipment Salary Range: $100,000 base salary; bonus potential of $70,000. Position Details & ResponsibilitiesOur client, a U.S. based construction equipment dealer, is looking for a strong service manager/shop foreman for their equipment repair facility in Kandahar, Afghanistan (located in NATO base). The shop foreman will be responsible for managing the efforts of a team of 6-10 service technicians.
Requirements:
-Must have shop supervision experience with strong technical/mechanical knowledge.
-Must have construction equipment experience.
-U.S. military experience preferred.
-Prior experience with deploying overseas preferred.
To discuss this position in more detail, please contact Ben Carapetyan at Herk & Associates:
Phone: 971.279.4622
Email: benc@herkandassociates.com
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Operations Manager, Rental Division - Western States CAT |
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Operations Manager, Rental Division Company: Western States CAT Locations: Meridian (Boise), Idaho Industry: Caterpillar Construction Equip. (CE) Position Details & ResponsibilitiesResponsible for 11 Locations (Meridian, ID - Twin Falls, ID – Pocatello, ID – Idaho Falls, ID - Lewiston, ID – Hayden, ID – Jackson, WY – Missoula, MT – Kalispell, MT – Pasco, WA – Spokane, WA)
JOB SUMMARY: This position is responsible for assisting the Vice President, Rental Services in managing the day to day operations of the Cat Rental Stores (CRS) by overseeing CRS operations and programs and serving as backup as needed to the CRS Regional Managers.
ESSENTIAL FUNCTIONS:
• Assists Vice President, Rental Services with managing annual budget. Updates and revises budget yearly in accordance with company guidelines. Manage expenses.
• Assists Vice President, Rental Service with department fleet planning.
• Oversees CRS operations and programs to ensure consistency among all locations.
• Identifies and prices all Allied units and used equipment for re-sale from the rental fleet.
• Assists Vice President, Rental Service in day to day CRS operations.
• Provides backup, training, and guidance to CRS Regional Managers as needed. Responsible for filling in as Regional Manager as needed to fulfill all supervisory functions of location including hiring, discipline, and employee relations.
• Corrects invoices and issue credits for Rental Coordinators.
• Serves as main contact on the rental software system. Answers questions, reviews exceptions, runs reports, and makes revisions to the system as needed.
• Reviews mystery shopper calls and coaches employees on observed behavior.QualificationsThree to five years of similar job experience required. Experience in a retail or rental environment preferred. Ability to plan, organize, and prioritize daily job tasks to maintain high quality service to internal and external customers with limited supervision. Ability to develop and maintain product knowledge on Caterpillar and CRS products. Proven competence in oral and written communication skills.
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Rental Account Manager - Titan Machinery |
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Rental Account Manager Company: Titan Machinery Location: Casper, Wyoming Industry: Construction Equip. (CE) Position Details & ResponsibilitiesTEAM UP WITH TITAN!
Titan Machinery, a CNH construction and agricultural equipment dealer with 91 locations operating in the upper Midwest, has an IMMEDIATE opening at its CASPER, WY Store Location for a
RENTAL ACCOUNT MANAGER
Account manager will be responsible for maintaining and expanding customer account base through direct sales, territory management, prospecting and the promotion of company offerings.
Applicants must have minimum 3 years rental sales experience in construction or related industry.
Ideal candidate should possess the following attributes:
-Self motivated with a strong desire to succeed
-Focused on providing exceptional customer service
-Ability to overcome objections
-Exceptional organizational skills
-Have a proven sales record in construction equipment industry or related fields
-Familiar with computers
Competitive compensation package with an excellent benefits package including vacation, pto, health and dental insurance. Great work environment!
EEO/AA EMPLOYER
Direct Inquiries to:
Titan Machinery, Inc. HR
644 East Beaton Drive
West Fargo, ND 58078-2648
701-356-0130
employment@titanmachinery.com
http://www.titanmachinery.com
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Field Service Technician - Triad Machinery |
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Field Service Technician Company: Triad Machinery Location: Portland, Oregon Industry: Construction Equip. (CE) Position Details & ResponsibilitiesTriad Machinery is looking for an experienced field service technician with knowledge of repairing construction and/or forestry equipmen; must have good troubleshooting skills and the ability to use scan tools and laptop programs. Experience in cranes would be helpful. This position requires you must have your own hand tools and a current CDL with a good driving record. This individual needs to be able to work with customers with a very positive and professional manner, maintain a driver's log book, write accurate legible service reports and neatly fill out and turn in all company required paper work.
For those who qualify, Triad Machinery offers a great place to work, well equipment service trucks, competitive wages, medical and dental insurance and a 401K plan.
To Apply:
- Submit resume and salary requirements via this website by logging in and using the application area below this listing.
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Parts Counter Sales - Triad Machinery |
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Parts Counter Sales Company: Triad Machinery Location: Portland, Oregon Industry: Construction Equip. (CE) Position Details & ResponsibilitiesTriad Machinery has an immediate need for an experienced Parts Counterperson in our Portland, OR location. Triad represents Link-Belt Excavators and Cranes, Kawasaki Wheel Loaders and other leading construction and forestry equipment manufacturers. Prior experience in construction or related equipment fields is our ultimate goal in this position. Candidates with experience are encouraged to apply. Triad offers full benefits, a competitive wage and a collective goal of providing only the best customer service in our industry.
To Apply:
- Submit resume and salary requirements via this website by logging in and using the application area below this listing.
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Shop Mechanic - Triad Machinery |
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Shop Mechanic Company: Triad Machinery Location: Portland, Oregon Industry: Construction Equip. (CE) Position Details & ResponsibilitiesTriad Machinery is looking for a shop technician in Portland, OR. We offer an apprenticeship program for qualified applicants.
For those who qualify, Triad Machinery offers a great place to work, competitive wages, medical and dental insurance and a 401K plan.
To Apply:
- Submit resume and salary requirements via this website by logging in and using the application area below this listing.
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Branch Manager - Floyd A. Boyd Co. |
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Job Title: Branch Manager Company:Floyd A. Boyd Company Location:Bend, Oregon Industry:Agriculture (AG) Position Details & ResponsibilitiesResponsible for the achievement of the location business plan objectives and fulfilling the expectations of all stakeholders (owners, customers, and employees). Provides leadership in evaluating, allocating, and managing human, physical and financial resources for the location. Optimizes the profitable growth of the business, the personal growth of employees, and the satisfaction of customers.
Responsibilities:
• Executes the business plan and achieves financial performance, including sales, budgets and cost control, according to established goals for a location(s)
•Develops and maintains a positive relationship with all existing and new customers and resolves any elevated customer issues
•Ensures that appropriate communication takes place within and across all departments at the store location(s) which may include leading regular department management staff meetings and all employee meetings.
•Communicates the dealership values, principles, vision and mission within their location.
•Communicates with other store managers to implement best practices and consistent processes for all departments within the organization
•Supports corporate managers in implementing changes in any department within the location
•Ensures the successful planning and execution of marketing activities and events
•Oversees maintenance, security and a professional appearance of the facility and property for the location
•May represent the company for the sale of machinery to key customers as needed
•Provides input to the hiring, development and coaching, evaluation, and effectiveness of the management team and other employees within their store
•Manages on-going relationships with key John Deere personnelQualificationsExperience, Education, Skills and Knowledge:
•5+ years experience in a retail environment
•1+ additional years experience as a parts or service manager or in a sales role preferred
•Familiar with John Deere and competitive products
•Experience dealing with elevated customer issues
•Ability to lead and motivate others
•Knowledge of financial metrics, marketing experience and a solid understanding of sales, parts and service operations
•Solid analytical, business planning, problem solving, and communication skills
•Bachelors degree in Agriculture, Business or equivalent experience
Direct Inquiries to:
Floyd A Boyd Co.
21600 Hwy 39
Merrill, Or 97633
541-798-5660
Send resume’ to: tyounger@floydaboyd.com
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Service Technician - Floyd A. Boyd Co. |
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Job Title:Service Technician Company:Floyd A. Boyd Company Location:Merrill, Oregon Industry:Agriculture (AG) Position Details & ResponsibilitiesPerforms basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, Shop Foreman or senior technicians.
Responsibilities:
•Performs basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
•Participates in Service EDUCATE Training programs required for the development of skills and knowledge
•Maintains current knowledge of John Deere and competitive products
•Maintains condition of vehicles, inventory, tools and equipment
•Maintains a clean work area and performs work in a neat and orderly fashion
•Follows all safety rules and regulations in performing work assignments
•Completes all reports and forms required in conjunction with work assignments
•Accounts for all time on a time card and for all material used in performing assigned dutiesQualificationsExperience, Education, Skills and Knowledge:
•1+ years of experience performing service repairs
•Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
•Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
•Ability to use Service Advisor and basic computer functions
•Ability to operate vehicles and equipment used for diagnostic purposes
•Proficient oral and written communication skills
•Ability to lift at least 75 lbs. repeatedly
•Basic Service Technician certification preferred
•High School Diploma or equivalent experience required; Associates degree preferred
•Valid drivers license is required
•Fork lift license preferred
Direct Inquiries to:
Floyd A Boyd Co.
21600 Hwy 39
Merrill, Or 97633
541-798-5660
Send resume’ to: tyounger@floydaboyd.com
OR APPLY IN PERSON AT THE MERRILL STORE LOCATION
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Branch Manager - Triad Machinery Co |
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Branch Manager Company: Triad Machinery Co. Location: Tacoma, Washington Industry: Construction & Forestry Position Details & ResponsibilitiesTriad Machinery has an immediate employment opportunity for an experienced Branch Manager for their Tacoma, Washington operation. Triad is a proud distributor of LinkBelt Construction and Forestry Equipment, Kawasaki Wheel Loaders and Tigercat Forestry Equipment.
Reporting directly to the Washington Operations Manager, the key responsibilities for this position are as follows:
-Day to day management of the branch, including Sales, Parts, Service and Administration.
-P&L responsibility at the branch level as it applies toward entire company profitability.
-Budgeting and forecasting branch revenues and expenses.
-Sales Management and leadership to help drive wholegood business to the branch.
-Leadership of the branch operations, Service and Parts Departments.
-Professional and proactive communication with all departments, corporate leadership and other Branch Managers within the company.
-Other management responsibilities as required by the Washington Operations Manager or other corporate personnel.
The ideal candidate for this position will have previous management experience and will have a winning desire to achieve results through progressive sales management and exceptional communication skills with all stakeholders in the branch operations. Previous experience in heavy equipment is preferred but not required. Previous P&L responsibility and a strong history of management is detrimental to the success of this individual. We are looking for a self-motivating individual with a personal drive to accelerate branch performance and profitability.
Interested individuals should send a professional resume and personal introduction directly to Pete Lantz at plantz@triadmachinery.com for immediate consideration. Sorry, no employment agencies are being considered at this time.
To Apply
-Email resume directly to hiring manager (address provided above) or
- Submit resume via this website by logging in and using the application area below this listing.
(Note from Herk & Associates: If you encounter any technical issues in the application process, please call us: 480.348.0886)
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Experienced Service Technician - Titan Machinery |
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Experienced Service Technician Company: Titan Machinery Location: Cheyenne, Wyoming Industry: Agriculture (AG) Position Details & ResponsibilitiesTitan Machinery, a CNH construction and agricultural equipment dealer with 91 locations operating in the upper Midwest, has IMMEDIATE openings at its CHEYENNE, WY Store Location for
FULL TIME EXPERIENCED SERVICE TECHNICIANS
Applicants must have experience in the heavy duty construction equipment service industry and be a very hard working self starter. Ability to accurately troubleshoot, diagnose and repair electrical, hydraulic and drive train components required. Construction equipment knowledge and crane service and repair experience preferred. Clean driving record with a CDL preferred. This position will be a combination of shop and field technician duties. Competitive compensation with an excellent benefits package including vacation, pto, health and dental insurance. Yearly training provided. Great work environment. Fantastic location for family and outdoor activities!
EEO EMPLOYER
Direct Inquiries to:
Titan Machinery, HR
644 East Beaton Drive
West Fargo, ND 58078-2648
701-356-0130
employment@titanmachinery.com
http://www.titanmachinery.com
OR APPLY IN PERSON AT THE CHEYENNE STORE LOCATION
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